Many times agendas are set with a parade of routine items that are gobbling up precious time and crowding out serious questions, troublesome concerns, or authentic debate. As a key priority, top managers must learn how to quickly begin a Team building process within the facility by bridging the information gaps that frequently exist.
In response to the heightened focus on implementation of the Affordable Care Act, CARF Accreditation and other business changes impacting the Facility it is important for the CEO to directly communicate with line staff through a standardized network of formal and informal communication links within the operation.
Seeing the CEO and other top managers walking through the facility on a daily basis should be considered job number one, since staff frequently feel isolated, often without direct access to leadership feedback and communications.
